Problems

Children & young people support

Listed below are some helplines and websites where children and young people can get information, advice and support. There are also specialist helplines which deal with specific issues e.g. eating disorders, abuse, sexuality, drugs, self harm, bullying, bereavement, etc. and for these click on the menu button for that particular problem.

SupportLine Telephone Helpline: 020 8554 9004, email info@supportline.org.uk or write to SupportLine PO Box 1596, Ilford, Essex IG1 3FW - Provides emotional support and information relating to other helplines, counsellors and support groups throughout the UK including helplines and face to face for young people.
The Acne Resource Center: www.acne-resource.org - Provides free information on every aspect of this very treatable acne.
Acne Support Group: 0870 870 2263, www.stopspots.org - Telephone support and information for people with acne and/or rosacea. Factsheets on causes and treatments available.
Brook Belfast: (Area served N.Ireland) 028 90 328866, email Belfast.brook@talk21.com - Telephone information and practical services and advice on sexual health and contraception for young people up to 19 years old.
Brook Young People's Information Service: 0800 0185 023, www.brook.org.uk - Information, support and signposting service for young people under 25 on sexual health. Also run a confidential enquiry service via the Brook website . Details of local services available via text message (see website for details). 24hr recorded information line on a range of sexual health topics (020 7617 8000). Centres throughout the UK offering free contraception, pregnancy testing and counselling.
Childline: 0800 1111, email info@childline.org.uk, www.childline.org.uk, - Emotional support for children and young people on issues relating to child abuse, bullying etc.
Children's Legal Centre: 01206 873820, email clc@essex.ac.uk, www.childrenslegalcentre.com - Children's Legal Centre, University of Essex, Wivenhoe Park, Colchester, CO4 3QS Represents the interests of children and young people in matters of law and policy affecting them. Providing free advice and information service by letter and phone. Free representation service to children and parents in education disputes.
Connexions: 020 8536 3630, email info@LondonEastConnections.co.uk, www.connexions.gov.uk Relevant to young people in the London Boroughs of Barking & Dagenham, Bexley, City of London, Greenwich,Havering, Hackney, Lewisham, Newham, Redbridge and Tower Hamlets - Accepts agency and self referrals. Ages 13-19 years or up to 25 years for young people with special educational needs. Support for young people and practical help with choosing right courses and careers, including access to broader personal development through activities like sport, performing arts and volunteering activities. Also provide help and advice on issues like drug abuse, sexual health and homelessness. All young people have access to a personal advisor.
Contact Youth Counselling Services: 0808 808 8000 (Area served N.IRELAND), www.contactyouth.org - Helpline and range of counselling services for young people aged 11-25 years.
Eighteen and Under: 0800 731 4080 (Area servedScotland), www.18u.org.uk - Support, information and helpline for young people under 18 who have experienced any type of abuse.
Forced Marriages Abroad: 020 7008 0230/0109, email clu@fco.gov.uk - Service provided by the Foreign & Commonwealth Office to protect young people from forced marriages abroad. Service offers help to young people in these circumstances to help get them back to the UK.
Get Connected: 0808 808 4994, email help@getconnected.org.uk, www.getconnected.org.uk - Free telephone and email helpline which can connect a child or young person to any UK helpline where appropriate.
Life Train: 0130 6730 929, email info@lifetrain.org.uk, www.lifetrain.org.uk - Focuses on the development of young people and people with disabilities. Runs courses and workshops and residential centre.
Muslim Youth Helpline: 0808 808 2008 (Area served London), email help@myh.org.uk, www.myh.org.uk - Helpline providing culturally sensitive support to Muslim youth under the age of 25. Outreach services including family mediation, face to face counselling and befriending.
National Youth Advocacy Service: 0800 616101, email help@nyas.net, www.nyas.net - Provides information, advice, advocacy and legal representation to young people up to 25 through a network of advocates through England and Wales.
Samaritans: 0845 790 9090 (Republic of Ireland - 1850 60 90 90), email jo@samaritans.org, www.samaritans.org - 24hr service offering emotional support.
Sexwise: 0800 28 29 30, www.ruthinking.co.uk - Helpline providing information, advice and guidance for young people aged 12-18 on sexuality and sexual health. Issues dealt with include contraception, pregnancy, family planning clinics, sexually transmitted diseases, peer pressure and relationships.
Talkadoption: 0808 808 1234, www.talkadoption.org.uk - Helpline for up to 25 years re adoptees and for their birth parents, siblings and friends. Information and support on issues relating to adoption, including tracing relatives, rights, birth identity and other services.
Talk Don’t Walk: 0800 085 2136 - Support and advice for young people who have run away from home or are thinking of running away from home or care.
Voice for the Child In Care: 0808 800 5792, email help@voiceyp.org, www.voiceyp.org - Telephone advice, information and advocacy services for children in care. Helpline for care leavers 0808 100 324. Visiting advocacy service for children in secure units and other residential homes.
Youth Start (Rotherham based): 01709 820100, email advice.youtstart@fsmail.net - Information, advice, support, counselling service for young people.

Websites

www.anationalvoice.org - Online information and support for young people in care or leaving care including rights and entitlements and the Care Act.
www.angriesout.com - Good information on how to manage anger, section for young people and children
www.bbc.co.uk/schools/communities/onionstreet and www.bbc.co.uk/radio1/onelife - Information and advice for young people.
www.channel4.com/health - Information on variety of issues including exam stress, eating disorders, self harm, anxiety, panic attacks, depression, mental health.
www.chatdanger.com - Site aimed at children and young people with advice on staying safe online, online games, chatrooms, email and mobile phones.
www.cliconline.co.uk - Clic is the national information and advice service for young people in Wales aged 11-25.
www.depressioninteenagers.co.uk - An interactive site with resources for young people with depression using self help ideas and relaxation techniques.
www.divorceaid.co.uk - If you have concerns and fears relating to your parents divorce click on ‘Child Aid’ button at top of home page and then go to the Child or Teenager section as appropriate.
www.itsnotyourfault.org - Information for children and teens on divorce and separation.
www.kidshealth.org - Has a teens section dealing with issues like body image, sexual health, drugs, alcohol etc.
www.lfyp.org.uk - Legal advice service for children and young people in the Essex area focusing on children in care, young people leaving care and those needing services up to the age of 25 years.
www.likeitis.org.uk - Sex education and teenage life.
www.mindbodysoul.gov.uk - Site for teens on health, mental health, stress etc.
www.missdorothy.com - Site giving young people information and advice on personal and internet safety, domestic violence etc.
www.need2know.co.uk - Advice on student life, relationships, travel and many more issues.
www.playingsafely.co.uk - Advice and information on STIs and how to find your local GUM clinic.
www.ru-ok.com - Lots of useful information for teenagers.
www.shelter.org.uk/knowyourrights - Website specifically aimed at 16-25 year olds.
www.studentdepression.org - Site contains excellent information and help for anyone feeling depressed..
www.teenagehealthfreak.org - Lots of information including advice and information on bullying, eating disorders, legal rights, self harm, suicidal, confidentiality when seeing a GP.
www.There4me.com - Website for 12-16 year olds. Confidential online advice.
www.thesite.org - Advice, information and support for young people
www.whocarestrust.org.uk - Online support for young people who are in or have been in care.
www.youngcarers.net - Website run by the Princess Royal Trust for Carers – online support for young carers, chatroom, discussion boards.
www.youthaccess.org.uk – Online information on local youth information, advice, counseling and support services.
www.youthhealthtalk.org - Collection of interviews with young people about their experience of health or illness. You can watch videos, listen to audio or read interviews.
www.youthinformation.com – Information for young people on crime, law, justice, family, relationships, health, housing etc.


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